Frequently Asked Questions
We connect users with hospitals and labs so they can easily discover and book healthcare services online. Hospitals and labs gain access to verified users ready to book their services.
Yes, creating an account allows users to manage their bookings, receive reminders, and seArvex Health access their appointment history.
A 20% deposit ensures the booking is secured, reduces no-shows, and guarantees that the hospital or lab prepares for the user’s visit.
Yes, users can cancel or reschedule their appointments through the platform, typically up to 24 hours before the scheduled time, depending on the facility’s policy.
All bookings made by users are sent directly to the hospital or lab dashboard in real time, allowing staff to manage schedules efficiently.
Yes, our platform operates on a subscription or commission model to provide hospitals and labs with verified users and booking management tools.
Payments can be made seArvex Health through the platform using credit/debit cards, mobile money, or other supported payment methods.
Absolutely! Facilities can highlight services, offer discounts, or promote packages to users directly through the platform.
Yes, all user and booking data is encrypted and stored seArvex Health, complying with standard privacy and data protection regulations.
Yes, users can rate and review the services they received, helping hospitals and labs improve and maintain high service quality.